We offer returns on all clothes, our policy lasts 14 days if 14 days have gone since the purchase date unfortunately we can not offer an exchange or refund. If you are not satisfied with your purchase, you may return it by post or in store to the below returns address and we will refund or exchange upon receipt of the item, subject to the terms and conditions.
We will be unable to accept the returns if they are stained, left with a scent or the if the original tag is removed. Also if the item is not in its original packaging we can not refund. Any defect caused to the product unless proven in manufacturing, we can not be held accountable for and therefore can not refund. Once your return has been inspected we will email you to notify we have received the item. Your refund will then be processed and the payment will be applied to the original method of payment.
You will be responsible for paying for your own shipping costs for returning your item.
If you receive a refund the cost of the delivery will be deducted from your refund.
Please send returns to:
URBAN GARMS (RETURNS)
3 VULCAN WAY
Any further questions please email us at email@example.com.